Privacy policy
MOOX values your privacy. This policy explains how account, payment and service information is used and protected.
1. Information we collect
- Email used for registration and sign-in
- Membership plan, status and expiry
- Order number, USDT network, transaction hash and review status
- Basic operational and security logs, never plaintext passwords
- Server-generated device credential hash and coarse browser/system labels
2. How information is used
- Authentication and account management
- Membership activation, renewal and verification
- Order and membership service notifications
- Site reliability, fraud prevention and account security
We do not sell personal information.
3. Authentication and devices
Authentication is handled by a trusted provider. MOOX does not store or read plaintext passwords. Device controls do not collect Canvas or hardware fingerprints and do not ban users solely by a fixed IP.
4. Payment data
For automatic verification and exception handling, we store the plan, list price, exact order amount, discount snapshot, order status, network, transaction hash and public on-chain transfer details. We never request wallet private keys or seed phrases.
5. Third-party services
We may use trusted providers for authentication and storage, cloud hosting and delivery, transactional email and public market data.
6. Retention and your rights
Records are retained for operational and legal needs. You may contact us to request access to or correction of account information related to you.
7. Security
We use reasonable technical and administrative safeguards, but no online system can guarantee absolute security. Keep your credentials secure.
8. Contact
Privacy questions:jackzwin999@gmail.com
Last updated: Aug 3, 2026